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Hi there, thanks for bringing this issue to our attention!
We apologize for any inconvenience caused by the uneven shape of the Crystal Chawan you received.
We strive to ensure the highest quality in our products and would like to make it right for you.
Our team will reach out to you privately, so that we can investigate the issue further and offer you a suitable solution and assist you with the next steps. hope to hear from you!
Matcha is smooth, taste great! It's not bitter at all! The whisk adds to the overall experience is a must buy too! Oh, I also use a teaspoon for my facial mask for antioxidant purpose. It feels as a high quality prestige facial mask!
Product came almost instantly. So happy with the chawan! Now I can whisk my macha like a pro!
The size of the matcha bowl is perfect for the big whisk i am using and absolutely love that it comes with a sprout, makes pouring so much easier and the whole matcha making routine so much more enjoyable 🙂
I'm able to enjoy my matcha latte anytime and in the comfort of my home now.
I used to use a small bowl for mixing my matcha, but it just wasn’t deep enough. Found the crystal chawan and it’s exactly what I needed. Highly recommend!
Loving this bowl bought, the sprout helps in reducing the spillage as I pour into cups
Delivery is fast and the quality of tea is very very nice! Thank you !
The matcha is so fresh, and it’s a wonderful addition to my daily caffeine fix. The chawan, especially, is a game changer. Prepping matcha is so convenient now!
A beautiful bowl for every minimalist matcha lover!
It was a great experience for making own matcha however the glass cawan bowl was too fragile, broke easily even low impact slip of hand during washing😭
Hi Fiona,
Thank you so much for your review and for bringing this issue to our attention!
We're glad to hear that enjoy making your own matcha.
We’re really sorry for the inconvenience you experienced with your chawan.
We will contact you privately to discuss this further and see how we can make it right.
Our sincerest apologies for the trouble!
I really like the quality and texture of the matcha. The set that comes with it, is very useful. I enjoy making my matcha oat milk latte every other day!
I was rather skeptical but needed an healthier alternative to cafe matchas & this tea has hit the spot! Delicious with honey & oatmilk.
Great starter kit! With all the tools, visuals and videos needed to start off. Looking forward to the matcha drink each day!
Finally! I can now make my own matcha latte & it tastes so good and look really professional! Great bonding with my teenage kids too! Absolutely love it!!!
Our family love it! This will be our daily intake and highly recommended to all. Hope the price can be more affordable for long term customer.
The matcha starter kit is a great induction for anyone who is new to the matcha trend but would like to get on the bandwagon. Easy to follow instructions on how to make your own matcha latte at home. The matcha is great on its own or with milk. Highly recommend for beginners like me!
This got to be my favourite matcha powder! Previously a close friend of mine bought me a Crafti starter kit! Inside the box, there was this 30g Ceremonial Uji Matcha Powder, I tried it and I liked it very much. It was not bitter and it tasted good so I bought two bottles of 100grams each during the recent 9.9 sale. I hope there will be a big sale on 11.11 so I can stock up more.