Hi Wq,
Thank you for sharing your feedback about our Crafti Slow Sippin' Double-Walled Glass Tumbler. I’m so sorry to hear it broke immediately after the fall. We truly apologize for any inconvenience this has caused.
We’ll share this with our team to ensure we address the issue and prevent it from happening in the future. Our team will also reach out to you via email shortly to assist further. Thank you for bringing this to our attention!